That seems ridiculous but it happens a lot they are always banning people for little things even certain keywords can get your messages blocked like for instance during the madden bowl you couldn’t say certain things about the drops or how many packs or the mods would block your messages anything bad against ea they usually just ignore or block it’s crazy how they run it.even things like cap lock spam can also get you blocked for a bit or blocked messages. Like slammer said contact ea on twitter or through ea chat and they should be able to help you out hope you get back on!