wow. so there's alot of missing rewards. i don't understand why kraelo would send you to ea help when ea help tells you its the studio and theres nothing that can be done by ea help. no one is taking the blame. i feel like kraelo should say its a known problem and they are working on a solution. ea help is pretty much useless and not to mention hard to even understand as it is a out of country call center. just horrible communication by ea Kraelo is telling everyone with problems to contact ea help. last yr went smoothly to degree.