Quote from EA_Ferwerda >>
First apologies for the smattering of responses here and there. With the office closed and the team virtualized and prepping for the hurricane, things are a little tougher going.
Regarding the Field Pass gem issue, yes, it was incorrectly labeled, but to keep things level, we will be granting the additional 19,000 gems to anyone who HAS or WILL purchase the Field Pass offer before 5pm ET TODAY.
You will not get the Gems immediately because it's a manual process, and again, a little tough with everything going on today. The gems will come after 5pm today, but the team is aiming to get them out before any of us lose power.
Quote from EA_Ferwerda >> First apologies for the smattering of responses here and there. With the office closed and the team virtualized and prepping for the hurricane, things are a little tougher going.
Regarding the Field Pass gem issue, yes, it was incorrectly labeled, but to keep things level, we will be granting the additional 19,000 gems to anyone who HAS or WILL purchase the Field Pass offer before 5pm ET TODAY.
You will not get the Gems immediately because it's a manual process, and again, a little tough with everything going on today. The gems will come after 5pm today, but the team is aiming to get them out before any of us lose power.