Muthead
+0

App Freezing When Getting Grab Bag Card

It seems like my app freezes anytime I get the extra Grab Bag card with a live event. This has happened the last several days, and it happens on most, if not all times I get the extra card. The only way out is to force close and reopen. The card is in the unopened section so I'm not losing anything, but it is annoying. Anyone else having this issue? I am on IOS.

mikep99x

The buttons to open, skip, etc. are 'there', just not visible. I can usually get past the map screen by tapping several times in/around the bottom -right side of the screen... takes maybe 5 seconds of tapping around trying to hit invisible buttons.

KrisC_Gmen

This here is the solution. It’s 4 taps in the same spot where you clicked for the regular reward pack. Just wait a second or two between each click.

ATL21

Also have had this issue, I agree with you there it is annoying.

corerial

It's bug that's been happening for a while now. You just have to open those one at a time.

717phantom717

Same, it just shows the blank Today events (USA map) background... have tor force close the app and restart it

markymark979956

Happened to me 1 time

Mchewy

Same here it’s been going on for weeks. It’s been brought up here a few times but haven’t heard anything from EA. I would assume they know about it but no telling if or when it will get fixed.